CEOC 2016 Performance
Outcomes & Impacts
CEOC is pleased to share its performance
outcomes for the 2016 fiscal year to carry out our mission to challenge
poverty’s causes and impacts by assisting poor and low-income individuals and
families to achieve economic security and stability. Given that poverty is caused by many sources
coming at once, CEOC provides its services in a comprehensive bundled one-stop
shopping delivery approach so that people can come to one place and have many
needs met, without having to travel to multiple agencies taking time from work,
with limited money for public transportation.
CEOC staff can: file your taxes for free and
complete you or your child’s Free Application for Federal Student Aid (FAFSA); provide enrollment advocacy and
follow-up for SNAP and give you food from the food pantry until you receive
your EBT card; as a Massachusetts Certified Navigator agency not only enroll
you for health care, but help you select the health insurance that medically
and financially meets your needs; offer you financial education and coaching to
help you manage paying your rent and balance your other expenses; and know your
rights as a tenant. Because we engage with the whole person we can advocate for
public policies that positively impact the whole person.
CEOC provided free tax preparation to 3,096
low-income tax filers to maximize their earned income, child tax credits and state
and federal refunds and save them from for-profit preparer fees to file their
taxes. These tax filings generated
$1,840,166 in federal and state EITC, with a total of federal and state refunds
of $5,086,353. Each tax filer saved on
average $200 each by not utilizing for-profit tax preparer services, saving an
additional $617,000 in fees.
CEOC provided twenty financial education
workshops and individual financial coaching to 355 participants to assist them
to establish their goals for budgeting, debt resolution, credit card
management, bank services and identity theft prevention.
CEOC provided FAFSA application enrollment and
advocacy to 148 low-income individuals and twenty workshops to insure that these
households have access to financial aid and savings to insure that they can
afford to attend college. CEOC also
provided education on how to read and evaluate financial award letters to avoid
incurring large college debt, thus enabling these students to be able to
financially stay in school until they graduate.
CEOC provided SNAP outreach, education and
enrollment advocacy to 203 individuals to increase their access to nutritious
CEOC as a Certified Massachusetts Health
Connector Navigator agency provided health insurance outreach and education to
6,074 individuals. CEOC also assisted
268 individuals to enroll in health care for the first time and assisted
another 376 already enrolled individuals to re-enroll in a health plan. As part of this enrollment advocacy, CEOC
staff assisted individuals to select a health care plan that met their health
and financial needs.
CEOC mobilized 243 tenants to advocate at
Cambridge City Council to continue to approve the Community Preservation Act
formula of 80% for affordable housing, 10% for open space and 10% for historic
preservation. Eighty percent is the highest percentage that can be approved for
CEOC provided 123 tenants with: individual
advocacy to prevent eviction; rent arrearages assistance; subsidized housing
application advocacy; shelter placement for homeless people; rent
re-certification assistance; grievance panel hearings and appeals advocacy.
CEOC provided support and advocacy to 154 tenants
in their tenant associations to insure that they played an active role in
maintaining and preserving their housing and work cooperatively, and raising
issues of quality to their housing managers.
The CEOC Food Pantry provided 2,100 households
with nutritious food. The CEOC Food Pantry distributed over 330,000 pounds of
food to its pantry patrons. CEOC also
coordinates the ten-member Cambridge Food Pantry Network distributing
nutritious food citywide.
CEOC provided the Know Your Body (KYB) ten-week
sexuality education program to 675 children in Cambridge public schools and
parochial fifth grades.
CEOC actively engaged in public policy advocacy
around issues that impact poor and low-income individuals and families: the
preservation and maintenance of affordable housing, access to public benefits
by reducing system barriers; income inequality; hunger relief and access to